Housing Choice Voucher Specialist
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Greet and assist clients, vendors, and visitors with professionalism and courtesy
- Maintain an organized front desk and ensure equipment is functioning properly
- Post flyers and reminders in designated areas
- Coordinate with agencies providing services to residents
- Promote a high-quality customer service experience
- Answer basic program-related questions and guide clients
- File intake paperwork for move-ins and renewals
- Review documents for completeness and accuracy
- Maintain housing/unit availability listings
- Provide administrative support to other departments
- Serve as a liaison between residents/clients and management
- Manage incoming calls, correspondence, and staff appointments
- Apply correct postage and manage daily mail operations
- Input data into HAB and/or FileVision systems
- Perform special projects as assigned
- Interview program participants weekly and manage assigned caseloads
- Ensure accurate and complete files and resolve cases promptly
- Paid holidays and paid time off
- 401(k) with company match
- Medical, dental, and vision coverage with company contribution
- Paid short-term disability and life insurance
- Bachelor’s degree preferred (or equivalent combination of education, experience, and training)
- Minimum of 3 years of administrative experience with high attention to detail
- Experience in HCV or similar roles preferred
- Proficiency in Windows OS and MS Office (Word, Excel)
- Valid Florida Driver’s License
- Strong communication and interpersonal skills
- Ability to multitask and adapt quickly
- Thrive in a fast-paced environment
- Team-oriented with a positive attitude
- Flexible and responsive to changing priorities
- Quick learner with strong retention of workflows
- Customer service mindset
- Knowledge of virtual and paper recordkeeping
- Accurate mathematical calculation skills
- Bilingual skills a plus
- Monday - Thursday 8:00am-6:00pm
- Hybrid/Clearwater
Apply today and become part of a team that’s committed to excellence and community impact.
Flexible work from home options available.
We are a business with a social conscience. Our mission is to enhance the lives of those we serve by creating innovative communities, providing dignified environments, and nurturing self-sufficiency. We are made up of the Clearwater Housing Authority and the Clearwater Housing Development Corporation, which is focused on property management.
Our property portfolio is currently 30% federally funded and 70% privately funded and are working to lessen our dependency on federal dollars. We offer the Housing Choice Voucher program, Family Self Sufficiency (FSS) program and Resident Opportunity and Self Sufficiency (ROSS) program. We have 235 units of public housing as well as 529 units of privately funded mixed income communities along with our corporate offices. We also offer third-party consulting for executive management, accounting and property management.
We aim to provide progressive and affordable housing and property management with integrity, pride and efficiency for all of our stakeholders.
(if you already have a resume on Indeed)